Select Page

Privacy Policy

This “Privacy Policy” concerns the processing of personal data furnished by visitors and users of www.griefspan.com website by means of the various forms and/or through the use of cookies.

This Website is owned by GRIEFSPAN (“GriefSpan”).

This Policy does not apply to information collected by third parties on other websites, including those linked to this Website.

This Privacy Policy is subject to change and should be read every time this Website is used.

Customers of the company can find out more about the processing of their personal data at the following link: privacy policy.

Data controller for your personal data

GRIEFSPAN (“GriefSpan”), having its registered office at Calle Juan Urbieta, 16, 1ºA, 28007, Madrid, Spain.

Email address for data protection purposes: privacy@griefspan.com

GriefSpan has appointed a Data Protection Officer responsible for compliance in matters relating to the protection of personal data. The Data Protection Officer may be contacted at privacy@griefspan.com at all times.

Purpose of processing your personal data

  1. Contact form to manage your requests. The legal basis for this processing is the consent you have provided in your requests.
  2. Sending commercial information: if you have given your express consent, GriefSpan may contact you by post, email, SMS, or any other equivalent means of electronic communication to send you marketing information about its services.
  3. Cookies: We use first-party and third-party cookies to: (i) enhance your browsing experience on the Website, (ii) personalise your content and ads, (iii) offer social networking tools, and (iv) perform traffic analytics. Processing of the personal data collected by the cookies is based on the consent given by you on accepting cookie use on the cookie information panel on the Website’s home page. More information concerning the cookies we use, the purpose of those cookies, and other relevant information is available in our Cookie Policy.

Duration of storage of personal data

For the time the relationship stemming from the request, dealings, service, and/or contract lasts and, suitably protected, for the limitation period for actions arising from the relationship for the sole purpose of meeting the legal requirements and for the establishment, exercise, and defence of claims. The personal data obtained from cookies will be processed as long as consent has not been withdrawn.

Recipients of your data

Your data may be reported to the authorities and to government bodies in compliance with legal requirements and to service providers and to third parties as needed to manage and carry out the relationship arising from the request, dealings, service, and/or contract.

At all events, GriefSpan uses strict criteria for selecting those third parties with a view to comply with its data protection obligations. It enters into the corresponding data protection agreements under which those third parties agree to fulfil their own data protection obligations and, in particular, comply with the legal, technical, and organisational measures for processing the personal data for the stipulated purposes and not to process the personal data for any other purposes or to transmit them to others.

We will not transfer your personal data to third parties except as required by law or with your consent.

Withdrawing consent

You may withdraw your consent for any reason, free of charge, at any time by sending an email giving notice to that effect to privacy@griefspan.com

Data protection rights

In accordance with data protection legislation, you are entitled to exercise the following rights:

  • Access: you may obtain information regarding processing of your personal data and a copy of your personal data.
  • Rectification: if you consider your personal data to be incorrect or incomplete, you may apply to have your personal data changed.
  • Erasure: you may require your personal data to be erased insofar as permitted by law.
  • Restriction: you may ask for processing of your personal data to be restricted where: (i) you contest the accuracy of your data, (ii) you consider the processing to be unlawful, (iii) you require the data to establish or exercise a claim, or (iv) you have exercised your right to object.
  • Objection: you may object to the processing of your personal data on grounds relating to your particular situation. Data subjects have the right, for instance, to object to processing of their personal data for marketing purposes, including profiling relating to those activities.
  • Data portability: where lawful and technically feasible, you have the right to have the personal data you have given us returned to you or, where technically feasible, to a third party.
  • Withdrawal of consent: where you have consented to the processing of your personal data, you have the right to withdraw your consent at any time.

You may exercise the above rights by sending an email to privacy@griefspan.com. Where their identity cannot be verified by other means, data subjects must provide a copy of their national ID card or other official identification document.

If you consider that we have breached data protection legislation as it relates to the processing of your personal data, you are also entitled to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) (www.aepd.es).

Updates and changes to the Website Privacy Policy

GriefSpan may alter this Privacy Policy in response to new legislative or regulatory requirements or to bring the Policy into line with instructions issued by the Spanish Data Protection Agency.

Users will be notified of significant changes to this Privacy Policy by means of either a notice on the publisher’s Website or, in the case of registered users, by email.